What's published, and where does it stop?
The commercial view of the plans page publishes
two office tiers: Business Starter, for four to eight bottles a month, and
Business Standard, for nine to fourteen. Both run monthly or bi-weekly, and
both can be started directly at checkout without talking to anyone first.
Current pricing for each tier is on that page and at checkout, not repeated
here, so you're always looking at the real number rather than a copy of it.
Above fourteen bottles the published tiers stop. That level is listed as
Enterprise, quoted per site, because a ten person office with one cooler by
the copier and a production facility with a break room at each end are not
the same order even when the monthly bottle count looks similar. Home
accounts work differently; if you're pricing a household instead of a
workplace, the residential plans are the ones to look at.
When is checkout the right door?
One location, a rough idea of how much water the building goes through, coolers
already on site, and a card you can pay with. That is what the two published
plans are for, and picking the tier that matches the bottle count is faster
than any conversation we could have about it.
When should I ask for a quote instead?
What sends a workplace to the quote path is usually not bottle count.
- More than one site on one account. Two buildings under one invoice is a
different setup than two separate subscriptions.
- Equipment. Some sites have coolers already, some do not,
and some have one that needs replacing. Where a cooler goes is a route
question, not a checkout field.
- How the invoicing has to work. Accounts payable at a facility with a
purchase order process, or net terms instead of a card, is worth sorting out
before the first delivery rather than after it.
- Volume or cadence outside the published bands. Fifteen bottles and up,
or a schedule that is not monthly or bi-weekly.
If one of those is true, the quote is the shorter path even when the bottle
count would have fit a published tier, because those are exactly the things
that otherwise get sorted out after the first delivery instead of before it.
The business delivery page walks through how a workplace account
gets set up.
What happens once the account is set?
Delivery runs as a standing route rather than as individual orders. Full five
gallon bottles come in, empties go back on the truck. Nobody at the site has to
remember to reorder, which is most of the point of having a delivery account
rather than a case of bottles from a store.
Where does the route actually go?
Our coverage list comes straight from the service area workbook rather than
typed out from memory. It is 85 deliverable ZIP codes across 23 Hampton Roads
cities.
The nine inner cities carry most of that density. The outside tier is real
coverage too, not a maybe, and it is worth checking your ZIP against the list
if you are somewhere like Smithfield, Poquoson, or Toano and have been assuming
you are out of range.
What should I have ready?
If you already know roughly how many people drink from it, how many cooler
locations there are, and whether there is existing equipment on site, the quote
conversation is short. If you do not, that is fine too. Those are the three
things we will ask about, whether you fill out the quote form or just
reach out directly.
